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Terms of Service

Clear Communication: You can reach me through my social media pages. I’m very understanding, so feel free to ask anything. Please be clear with your order details, as I’m not here to take ideas. I may ask questions too so I can fully understand what you want and create your vision.

Concept Requirement: To start your project, you must include a concept image or video in your form. Please make sure all the details we discussed are written on the form. I can only use what is on the form to complete your order. I would not be able to begin any work until the form is complete with these details.
If your concept was made using AI (Artificial Intelligence), please note that some details may not translate well. I may need to adjust the design, which can take extra time and work. The final result may not look exactly the same as the AI image or video, but the overall idea and style will stay the same.

Payment Terms: Only ACCEPTING USD. CashApp, PayPal, Venmo, MetaPay. Are the only payment options. This is not debatable. To begin work on your order, a minimum deposit of 15% of the total price is required. You are also welcome to pay a higher percentage or the full amount upfront if you prefer. For partial payments, the remaining balance is due once I provide proof of completion via a video or image from Second Life. Full refunds are only available before work begins. If work has started, you may cancel the order and receive 35% of the total price back. The first major change is free. Any additional major changes may require an extra fee. I, as the designer, have the right to refuse a request and provide a respectful refund of what was paid. If you do not pay the remaining balance and/or stop responding for one month after I show proof that your order is completed, I have the right to sell the project to recover the loss.

Scripter's Payment terms: Accepting Lindens. (to be paid separately from mesher)

Half of total amount upfront and the remainder at the end of completion. 

Full refunds are available if the project is canceled before development has started or if the project is out of my ability to complete prior to your needs. Once work has started a partial refund of 50% will be returned if the client no longer wishes to go through with the project. 

No refund will be given for the following: Script performance issues when in laggy sims, or other situations regarding regions set up. If you use or convert any script to go against any SL TOS (this will also result in a ban from my services)

Revisions & Fixes cost nothing extra: This applies only to bugs, errors, or correcting features not working correctly. If you re noticing you are wanting other features added please reach out in a timely manner, some addition may be subject to additional fees. 

Timelines and Updates: My goal is to have your order ready within 5 to 30 business days. Since I’m managing several projects, complex & multiple objects projects will take a bit longer and with scripting, but I will always message you if the timeline changes. I’ll send screenshot updates along the way so you can see the progress and request minor changes. Please keep in mind that animations take much more time to create than 3D models I recommend waiting until the project is nearly finished before setting a firm date to use it at an event. 

No Rush Orders: I do not offer rush orders because I want to make sure every project gets the time it deserves. I work at a steady pace to ensure you get the highest quality result possible. Taking the right amount of time prevents mistakes and ensures the final product looks its best!

Respectful Communication: I am committed to staying professional and respectful, and I ask that you do the same. I find that staying calm helps us solve problems and come up with the best ideas. Please make sure the ideas you give me are your own. I am not responsible for any trouble or disagreements that happen if you use someone else's work or ideas without their permission.

ARK Customs . EST 2019

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